How to Cancel Adobe Creative Cloud

Adobe Creative Cloud
$22.99/month
HardYou save $275.88/year by cancelling
Estimated Time:15 minutes
Cancel Method:Website
1

Sign In to Adobe

Go to account.adobe.com and sign in with your Adobe ID

2

Manage Plans

Click Plans & Payment, then Manage plan

3

Cancel Plan

Click Cancel your plan. Adobe will present multiple retention offers

4

Select Reason

Choose a cancellation reason from the dropdown list

5

Decline Offers

Adobe will offer discounts (up to 60% off), free months, or plan switches. Decline each offer

6

Accept Early Termination Fee

If on an annual plan, you may owe an early termination fee (50% of remaining months). Review and confirm

7

Confirm Cancellation

Click Confirm Cancellation to finalize

Retention Tips

Adobe is notoriously difficult to cancel. They will offer up to 60% off for 2-3 months, free months, or plan downgrades. Annual plans carry an early termination fee of 50% of remaining contract value. Consider calling support and asking for the retention department -- they can sometimes waive the fee. If you subscribed via the App Store, cancel through Apple instead.

FAQ

Need help managing your subscriptions?

Track all your subscriptions, get cancellation reminders, and find the best deals with Subger.

Try Subger Free